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RETURN AND REFUND

 
Qn - 1 :
What is climate’s Return Policy?

Our "100% Buyer Protection Program" allows for easy returns and refunds for: All products must be returned in their original condition along with the bills and labels. Please follow the below given steps to register your dispute within 7 days of receipt of the product. Disputes registered after 7 days of delivery may not be entertained by the sellers.

Qn - 2 :
Who pays for the delivery charges for returning of products?

Climate will pays all delivery charges to returns. Delivery charges paid on taken delivery will be refunded to buyers account

SHIPPING

 

 
Qn - 1 :
What are the shipping charges?

Shipping charges will be informed at the time or order confirmation .And for special packages it will be additional charges

Qn - 2 :
What is the estimated delivery time?

Usually 10 to 15 days from each orders

Qn - 3 :
How can I track the delivery of my order?

We will send you the shipment details You will be able to check it out or in case you find it difficult u can contact us .

PAYMENT

 

 
Qn - 1 :
How do I pay for purchase?

Once you can make full advance payment To our company’s current account against invoice amount OR 50 % on advance and balance on delivery time

Qn - 2 :
What is Cash on Delivery?

You can pay the amount at the time of delivery

Qn - 3 :
Are there any charges for a COD purchase?

As the payment delays Additional charges may be added

ORDER STATUS

 

 
Qn - 1 :
What is climate’s Return Policy?

Put a mail to us regarding any queries

Qn - 2 :
When and how can I cancel an order?

Once an order is delivered it cannot be cancelled If u really what to cancel orders then inform us before its been dispatched You will be informed on every step of processing.

Qn - 3 :
What happens to the order in case of payment failure?

It will be cancelled within 24 hrs

MY ACCOUNT

 

 
Qn - 1 :
What is 'client area '? How do I update my information?

It is an individual section for every client. Every client will be given username and password to your mail id Their u can see order forms. You can update information there

Qn - 2 :
How do I know my order has been confirmed?

When an order is placed. You will be receiving email confirmation And calls from our executives

SHOPPING

 

 
Qn - 1 :
Why do I see different prices for the same product?

Price is determined in accordance with daily price movements in the markets. Prices varies according to the quality ,color

Qn - 2 :
Can I order a product that is 'Out of Stock'?

Yes, your order will be confirmed only when if product is ready

 

 

 

Couldn't find the information you needed?

Please Email us at support@climatecommodities.com OR Please contact us at+91 9567090705,04868277444